Which e-commerce solution to choose: Magento vs BigCommerce?

Whenever you decide to start selling online, there are some fundamental points you need to settle on from the very beginning, such as: What platform to use? What features are crucial for you? What is your budget? You need to be really thoughtful on which platform to use, as selling online is really competitive, and customers won’t come running as soon as you launch your website.

You can’t afford to choose an e-commerce platform that will ultimately hold your business back. It is important that you have the right tools to provide a great customer experience and accurate order processing.

Both BigCommerce and Magento are two great choices, but there are some differences which need to be considered. Depending on your business needs, one e-commerce solution may suit you better than the other one. Let’s try to sort out the differences!

We compared several areas which we think might influence your choice.

SaaS Platform vs. Open Source

These two platforms have one basic distinction that merchants should perceive. That distinction is that BigCommerce is a SaaS, cloud-based solution. Alternatively, Magento is an on-premise, open source platform.

Magento is a hosted on-premise software that must be installed on servers and your computer to run. Merchants must license the software for access. As a SaaS platform, BigCommerce is cloud-based. This suggests that BigCommerce takes care of the hosting for you. Merchants can access their web store from any web browser via an internet connection.

Ease of Integration

Even if you are launching your new store now or still considering doing so, you may start thinking about how your platform will integrate with other software such as sales channels, like Amazon/eBay, and fulfillment software like an ERP, 3PL, or POS. Plus you may want to consider syncing products, customers, orders, shipping/tracking, and inventory.

We must say that both platforms integrate well with other systems. They both have APIs that can help to manage the flow of sales data between your systems. Due to possible customization of any field or operation in Magento, you might get the level of customization that you need. However, it might be a bit time-consuming due to its complexity. On the other hand, BigCommerce has less customization available, which means that projects will be a bit more predictable and less time-consuming.

Enterprise Edition

Magento and BigCommerce both offer Enterprise plans. Typically, enterprise merchants are known for having a high volume of orders, large product catalogs, using complex processes like advanced logistics, or require integration into backend systems.

Therefore, for such clients, Magento Enterprise focuses on additional functionality and better support options. BigCommerce Enterprise also offers additional functionality out-of-the-box and more dedicated resources for faster loading times as well as advanced development tools for easier coding.

Launch Time

One of the biggest pros of choosing a cloud-based platform, such as BigCommerce, is a faster go-to-market time. With the usage of pre-built themes and a greater number of out-of-the-box features, sellers can launch a store on BigCommerce faster than Magento.

With Magento, such aspects should be handled by your IT team:  hosting, security, website design, and any additional functionality. On a regular basis, this takes more time and patience. Therefore, if you have a tight deadline for getting your web store live, BigCommerce might be the best solution for you.

We compared some of the criteria which we think might influence your e-commerce decision. However, you need to understand that BigCommerce and Magento are two leading e-commerce platforms for a reason. There’s a lot to consider, and each one has their own unique benefits.

Still thinking about which solution is for you? Don’t worry, just contact us and our experts will recommend a solution which will meet all your needs as well as your budget. PSD2HTML is here for you!

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