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Our Process: A Project’s Path From Request to Delivery

Are you curious to know how we handle our clients' projects from request to delivery? This post should answer most of your questions.

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When we receive a request for development, understanding what problems the project is intended to solve and thoroughly exploring its specifics is only part of what we want to achieve. We also find it equally important to understand the client’s needs.

During the project development stages, writing clean and efficient code is a given, however, it’s also essential for us to provide communication channels, delivery methods,  a convenient workflow, and so on. It is important for us to build our processes in a way that gives clients added value by doing the work in a format they find the most suitable.

How We Process a Request for Development

As soon as we receive a project development request it is directed to our Engagement Managers. They analyze all the input data, gather up requirements, and clarify the client’s expectations. They then determine which team can handle the client’s tasks in the most efficient way.

All long-term and returning clients already have their own dedicated teams and PMs. In such a case, a project can land directly into a Project Manager’s hands which improves efficiency. The team is already well familiar with the client’s needs and the specifics of the projects that need to be solved which enables them to start working immediately.

In both of these situations we do everything to begin the project development as soon as possible without making the client wait. This is one of the cornerstones of our service model. Our company employs over 400 professionals so we always have a pool of free resources to start working on projects immediately.

How the Development Team Works on a Project

So your project has been passed to one of our Project Managers. What’s next? First, the PM estimates the project’s complexity, studies its requirements and specifics, and selects the developers who are best fitted to work on the project. This is how a development team is formed.

Next, the PM alongside the team studies the project documentation and draws up a schedule. At this stage it’s crucial to get all available project requirements and the client’s expectations. This helps the PM understand the full scope of the work ahead. It also helps minimize or even avoid any revisions after the project is delivered.

During the planning stage we try to consider all the requirements as well as deadline and budget limitations if any. For example, if the client has to stay within a budget, the team works jointly with him or her to suggest possible options that will reduce the development cost on a case by case basis.

Another scenario is when a project has to be completed within a tight deadline. This calls for a different approach to planning and using schedule compression techniques. The team can offer fast-tracking (performing tasks in parallel), crashing (adding more development resources to the project), or delivering the project in batches.

What makes our process special is that we always begin working on a project as soon as we receive the design files. At the same time we put a great emphasis on the synchronization of the project flow. This is necessary to avoid any unneeded communications afterward and also allow us to reduce the development time.

How We Test Projects

The final goal of the development process is to deliver a high-quality product that meets the client’s requirements. To achieve it we put a great emphasis on the proper testing of our projects.

Before the testing itself begins, our QA engineers meticulously study the project specifications and designs. Sometimes the completed parts of a project are submitted for testing without waiting for the entire project to be completed. This helps reduce the finished product delivery time considerably.The entire testing process is done manually. Simply put, your product, before it’s officially released, is tested rigorously by multiple real people. We test all our projects on real devices only with no compromise. This guarantees that your product will render correctly in compliance with your requirements.

How We Deliver Projects

After the development work is over, we show the end product to the client. They can review it alone or with their team. If the client decides to make any changes to the product, our developers are always available to listen to these ideas and implement them.

We work with our clients until the project is completed in accordance with all the initial requirements. The end product delivery is presented in any format the client finds suitable. This can be a file archive or the project being deployed in the client’s environment or one of ours.  

We constantly work on project development and delivery process optimization. We find it important to keep it free from any overhead so that our clients can receive products of the highest quality within the shortest time frames.

We also attach a great importance to the transparency of our processes. Our clients can always keep track of their projects at every stage of the development process. In the past 16 years we have covered a lot of distance in this direction and we can guarantee you the best customer service around.

Send us your project and see for yourself the difference.

Dmitriy Maschenko

Dmitriy is the Head of a division at PSD2HTML, an experienced web developer, and a prolific author of in-depth technology and business-related posts. He is always eager to share his years-long expertise with everyone who wants to succeed in the web development field.